Contact Us
Stuck on something? Whether it's finding a download or figuring out which resource is right for you, we're here to help.
Trouble finding your download?
Your files are delivered by email right after checkout. If it hasn't arrived, here's where to look first:
- Search your inbox for "team@nursecheung.com" or "noreply@digital-downloads.com"
- Check your Spam, Junk, or Promotions folders
- Still nothing? Email us your order number and we'll resend it right away
Email Support
Response Time: We reply within 1–2 business days, Monday to Friday, except holidays.
What We Can and Can't Help With
Our team can help with anything related to your purchase: access, downloads, product questions, and order issues.
For academic support beyond that, our free YouTube lessons cover hundreds of concepts in plain language, and our blog breaks down the trickiest topics.
A couple of things we're not able to do by email:
- Provide private tutoring, coaching, or one-on-one academic advising
- Advise on specific school admission decisions or exam outcomes
Mailing Address
Nurse Cheung, LLC
5753 Highway 85 N, PMB 8243
Crestview, FL 32536